Policies

Guest Policies

At The Jeremiah Mason House Bed & Breakfast, we aim to provide our guests with a comfortable and memorable stay. To ensure a pleasant experience for everyone, please take a moment to review our policies and guidelines.

Cancellation Policy

We understand that sometimes life throws you a curve ball, but for a small Inn like this, I have a 14 days (minimally) prior to reservation check in, or you are responsible for the full reservation. We are Not responsible for canceled flights, last minute sicknesses or even COVID. I STRONGLY encourage folks to look into travel insurance for your full coverage on schedule changes/illnesses last minute. There will be a $35.00 charge if your credit card has already been charged your deposit to cover fee's. I am a Small Bed and Breakfast and last minute cancellations are detrimental to my business. Certain other occasions during which we may have had to turn potential guests away because there is no room at the Inn.

Large Group reservations that book the whole BNB have a 60 day cancellation policy

Reservation bookings: I require at least a 12 hour heads up for bookings. ESPECIALLY in the wintertime.

******All cancellations must be done in writing via email form and not done via text or over voicemail left on the answering machine which cannot be confirmed. ********

Wedding/Party/Large Room Bookings

For all Gatherings where large quantities of rooms are being booked: There is a 50% non-refundable cancellation fee if bookings are canceled in less than 60 days prior to check-in date. If separate parties pay for rooms, this still applies for special discounts etc, have already been applied for said event.

Auto-Collect

Payment for retail items and gift certificates is collected at the time of purchase.

Credit Card Security

Your credit card information is stored and processed securely.

Children

We love to have children of all ages visit, but please note they must be well behaved. No running, jumping or loud banging that may disrupt the other guests. Please do advise us no less than 24 hours in advance if special preparations are needed to accommodate your children. Due to the high energy of toddlers, they are no longer able to stay in the INN itself, however, If you have children that are of toddler age, I suggest that you rent the Studio Apartment for this is the best choice for a very active toddler. Children over the age of 13 shall be entered as adults.

Smoking

For the comfort and safety of all, we are a non-smoking facility. We do have seating areas and butt receptacles around the grounds; please feel free to use them. Please be aware that if we find that you have smoked in your guest room, we will charge your credit card $300 or more depending if I need to get it professionally cleaned. This includes any and all forms of smoke/vape etc.

Pets

We do love pets, but realize that there may be guests with allergies or other issues with allowing dogs and cats to stay in the BNB. For this reason, we no longer allow Pet's to stay in the Inn. I Am now renting one of my Studio Apartments that will be the only available place for a 20 pound or under dog( no cats at all), Quantity (1) that must be on leash at all times, not left alone in the apartment at all, and all waste must be picked up. If a pet is allowed on the furniture there will be an extra fee to remove hair from the furniture or linens. You must pay a $25 pet fee, (per night) when bringing the (1) dog.

Deposit

Deposits are required for phone and online reservations of 50% or the equivalent of (1) night of your stay. Credit Card needs to be collected at time of booking if you choose to pay cash or check.

Payment Methods

We accept Mastercard, Visa and Discover, as well as cash or checks.

Check In/Out

Sunday - Saturday : 3 - 7.00 P.M. INSEASON, 5pm in the winter time. (for 1pm check in there is an additional $50 fee, for 2pm check in there is a $25.00 check in fee). There is no check in prior to 1pm. Any Arrivals after 7pm are self check in - which means you must have the door code prior to arriving.

CHECK - OUT: NO LATER THAN 10:30 A.M. on the last morning of your stay.

Please do let us know if your plans conflict with these times. In many cases we can be somewhat flexible if we know in advance what our guests' needs are.

Parking

Parking is a first come first serve basis in the lot. With a little work we can fit 5 or 6 cars in the lot. There is only room for (1) vehicle per room. All other cars must park in the street.

Guests & Their Visitors

We are happy to have you stay at the Jeremiah Mason House while you are visiting your family and friends in the area, however, our parking is extremely limited! Please have all family and friends find parking on the street while they are visiting or eating at the restaurant across the street so other patrons of the B&B may find parking during their stay.

Damage, Linens, Excessive Odors and Guest Responsibility

Jeremiah Mason House Bed and Breakfast is a small, independently owned Bed and Breakfast and also my home. I understand that accidents can happen, and I ask that guests please notify me immediately if anything is spilled, broken, stained or damaged. Prompt notice may allow me to prevent permanent damage and additional expense.

As a small business, I cannot continually absorb the cost of damaged linens, furniture, flooring, wallpaper, excessive cleaning, room closures or lost reservations. Guests are financially responsible for damage, replacement costs, specialized cleaning and lost revenue caused by negligence, misuse of the property or disregard of these policies. When necessary, the credit card on file will be charged for the reasonable cost of cleaning, repair, replacement and any revenue lost when a room must be taken out of service.

Towels and Linens

Makeup-remover wipes are provided for guest use. Please do not use white washcloths, towels, bedding or other guest linens to remove makeup, clean shoes, wipe up spills or perform any type of cleaning.

Older towels or cleaning cloths are available upon request. Linens or towels that are permanently stained, discolored, damaged or made unusable will be charged to the guest.

Perfume, Cologne and Strong Fragrances

Please be considerate when applying perfume, cologne, body spray, essential oils or other strongly scented products inside the guestroom.

Excessive fragrance can penetrate carpets, wallpaper, bedding, curtains, furniture and wood flooring. It may also affect other guests and make the room temporarily unrentable. Guests may be charged for specialized odor removal, cleaning, replacement of affected items and lost revenue if a room must be closed due to an excessive or lingering fragrance.

Food, Drinks and Personal Products

Please do not eat hot, greasy or strongly colored foods, including pizza, in the guestroom. Grease, heat, sauces, wine, lotions, creams and other products can permanently damage duvets, linens, furniture and flooring.

Guests will be responsible for cleaning or replacement costs resulting from spills, stains or damage.

Hair Coloring

Hair coloring or chemical hair treatments are not permitted anywhere inside the Inn. Hair dye can permanently damage sinks, paint, flooring, wallpaper, towels and bedding. Guests will be charged for all resulting cleaning, repair or replacement costs.

Coolers

Coolers are not permitted inside guest rooms because leakage and condensation can damage the historic wood floors. Guests may use the small refrigerator on the first floor or place a cooler on the side porch.

Please treat Jeremiah Mason House Bed and Breakfast with the same care and respect you would give your own home. I work very hard to provide guests with a clean, comfortable and well-maintained place to stay, and I sincerely appreciate your cooperation.

Room Keys

I understand that mistakes happen. However to those that lose keys, or take them home and not return them, I will have to charge $25 replacement cost for all keys lost or taken.

Minimum Nights

(In season 6/10 - 10/15) there is a two night minimum ( Friday and Saturday) on weekends in Season. If available and you would like a 2 night stay but Sat/Sunday please call me to make those alterations.